Nectar Day Spa (ABN: 21 796 250 726) is covered by the National Privacy Principles as set out in the Privacy Act 1988 and amended by the Privacy Amendment (Private Sector) Act 2000).
Nectar Day Spa is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.Purpose of the Policy.
Nectar Day Spa is covered by the Privacy Act and is taking all reasonable steps to comply with the Act and protect the privacy of the personal information that we hold. The Policy applies to Nectar Day Spa.
The Personal Information that Nectar Day Spa Collects.
Nectar Day Spa collects the following personal information in relation to the individuals it deals with directly as purchasers, or the individuals it deals with who are a contact person for purchasing organizations:• your name
Nectar Day Spa collects this information to enable us to sell products & services via the internet. This also includes the following purposes:• selling you our product and or services,
Where possible we will collect the information directly from our purchasers. If personal information is collected from another party other than the individual themselves, then Nectar Day Spa will take reasonable steps to inform that individual of the collection.Overseas
Nectar Day Spa does not send personal information overseas without the permission of the appropriate individual.Access to Your Personal Information
We will take all reasonable steps to provide access within 30 days of your request. A charge may be imposed if the time taken to retrieve archived information is considerable but this will be quoted and agreed prior to the work being done.
You can request access by calling or writing to Nectar Day Spa at C005 Kellicar Road, Macarthur Square, Campbelltown NSW 2560 or via email to firstname.lastname@example.orgStorage
We will take all reasonable steps to protect the security of the personal information that we hold. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.
We do not contract out data storage or processing functions.If you choose not to provide the information
You are not obliged to give us your personal information. However, if you choose not to provide Nectar Day Spa with the requested information we may not be able to provide you with the full range of our products and/or services.Complaints
If you have any complaints about our privacy practices or wish to make a complaint about how your personal information is managed please contact Nectar Day Spa at C005 Kellicar Road, Macarthur Square, Campbelltown NSW 2560, or via email to email@example.comAll complaints will:
If you have provided us with personal information you have a right to make a complaint, have it investigated and dealt with under this policy.Complaints can include matters such as:
You may complain in writing, and once the complaint has been made, it will then be resolved in a number of ways:1. Request further information and investigation: We may request further information from you. You should be prepared to give as many details as possible including details of any relevant dates and documentation. This will enable us to investigate the complaint and determine an appropriate and useful solution. All details provided will be kept confidential.
Nectar Day Spa is unable to deal with anonymous complaints as we are unable to investigate properly and follow-up such complaints. However, in the event that an anonymous complaint is received we will note the issues raised and try and resolve them appropriately.Security Policy
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